IMPORTANT INFORMATION – VISITING REIGATE CAVES
On May 13th, the caves were open for the first of our open days on 2017.
We have run open days for many years and many visitors have enjoyed coming to see the caves. On May 13th, far more visitors than normal arrived in Reigate to see the caves – probably more than double the number we have ever had come before. This resulted in long queues, and disappointed visitors who had to be turned away, as well as wider disruption in the town with full car parks.
We are a voluntary body that tries to keep our activities as informal as possible. As a voluntary body, there are only so many helpers we can use to make the day run smoothly. The huge numbers we saw were completely unexpected and could not have been foreseen, based on previous open days. We were therefore unprepared for what happened.
We are planning to change the way we look after visitors, and believe we can reduce the long queueing that was so frustrating in May. However, we cannot promise a place on a tour once all the tickets are allocated, and neither can we promise that there will not be some queueing required before you enter the caves.
Please bear this in mind before you set out to visit us on the remaining open days of 2017, especially if you are travelling a significant distance.
Thank you for your understanding of the issues we are trying to resolve.